Covid-19 information

We know that the Covid-19 pandemic has been a very difficult time for everyone, but please be assured that we are still here to care for your Dental needs.

Whilst we have been unable to carry out routine treatment, we have been working very hard to reconfigure the way in which we operate to be able to resume care as quickly and safely as we can.

As we re-open we will be seeing patients who need urgent attention first and routine care will follow.

Your appointment may be a little different to what you have experienced. Our practice has been influenced by the guidance of our professional bodies.

If you want to speak to us about your visit please contact us via phone or email and we will happy to discuss any matters with you.

If you or anyone in your household has any of the symptoms of Covid-19 or has had them in the last 14 days, please let us know as soon as you can, do not attend your appointment and follow the Government guidelines regarding self-isolation.

Before your visit

  1. You will receive a reminder before your appointment. If you need to rearrange that’s not a problem, just let us know.
  2. Please make sure that you have cleaned your teeth and used the toilet before you attend as our facilities may not be available.
  3. Please come alone or only with an essential carer. Please bring only essential belongings.
  4. Please come alone or only with an essential carer. Please bring only essential belongings.
  5. Please be aware that due to distancing protocols it may not be possible to arrange your check up and Hygiene appointment at the same visit.

When you arrive

  1. Please call us to let us know you have arrived. Don’t come to the door as it may not be open.
  2. We will meet you at the entrance and guide you into the practice.
  3. We will ask you to use hand sanitiser and we will take your temperature before you go through to the surgery.
  4. You may be taken straight through into the surgery by the nurse who will be wearing PPE.
  5. There may be someone else in the waiting room but we are following social distancing guidelines and there will never be more than one person waiting.

During treatment

  1. The Dentist and nurse will be wearing PPE.
  2. During our initial re-opening we are limited to what treatments we can carry out. It may be necessary to provide stabilisation treatment.
  3. Following every visit, the surgery and entrance hall will be cleaned and disinfected.
  4. You will be advised in the surgery about further appointments and our reception team will call you when you are back home to discuss them with you.

Please do not attend the practice without an appointment.